Returns & Exchanges

Arc'teryx is committed to your satisfaction and offers a 30-day return window for items in new, unworn condition with all original tags attached. We provide a streamlined online process to ensure your technical gear is replaced or refunded as quickly as possible.

Return Process

• 1.
  Initiate Your Return

  Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Place the items in their original packaging and include the packing slip. Affix the prepaid shipping label provided via the portal to the outside of the box.

• 3.
  Ship the Item

  Drop off your package at any authorized carrier location. We recommend keeping your tracking number to monitor the status of your shipment.

• 4.
  Refund Processing

  Once our warehouse receives and inspects your return for quality compliance, your refund will be issued to the original payment method within 5-7 business days.